Update your details or cancel flood warnings
Problems signing in to your account
If you signed up for flood warnings before July 2024, or signed up anytime over the phone, you will need to create an account with us first.
You will then be able to sign in to update your details online.
Update your details or cancel flood warnings
If you have signed up for flood warnings you can sign in to your account to:
- update your details
- cancel your account
Or you can call the 24-hour Floodline service:
- Telephone: 0345 988 1188
- Type talk: 0345 602 6340
Find out about call charges on gov.uk
Problems receiving flood warnings
If you think you have registered for this service, but have not received flood warnings or alerts, please get in touch with us so we can check your registration.
How we process your data
The Flood Warning Information Services for Wales is managed by Natural Resources Wales.
We will only use the information provided for this service for the purposes of flood warning and informing. For further information on how we process your personal data please see our Privacy Notice.