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Our response to the coronavirus pandemic

News on how we’re managing our services during the coronavirus pandemic

We are working with our partners to ensure we take a timely response to the outbreak of coronavirus.

Below, we will keep you updated on our services. We will continue to update the website, so please continue to check for news on how we’re managing our services during the coronavirus outbreak.

We will also be posting updates on our Facebook page and our Twitter account.

Visiting our sites

In order to control the spread of the coronavirus we have taken the decision to close all our:

  • visitor centres
  • cafes
  • car parks
  • play areas
  • toilets
  • mountain bike trails - no maintenance will be carried out on our mountain bike trails until further notice.

Welsh Government have passed emergency legislation. This requires us, Local Authorities, National Parks and the National Trust to close sites or paths that are: 

  • liable to large numbers of people congregating or being in close proximity to each other, or
  • the use of which otherwise poses a high risk to the incidence or spread of infection in its area with the coronavirus. 

Where possible, signage will also be put on site to inform members of the public about the closures.

Take care of yourself and others. When possible, relax and keep active but ensure you follow the Public Health Wales guidance about social distancing.

Event cancellations

Some organisations host events at our sites. We do not take part in the organisation of these events so we are not able to help with updates on these.

Please contact the event organiser directly if you would like to know if there are changes to an event you are attending.

Education resources  

If you're looking for some learning resources and activities to do while the schools are closed, take a look at our online learning resources.

Our forestry operations

We're continuing with our harvesting operations to assist the supply of wood products. Helping to sustain essential services in the health, food and energy sectors.

All of our forestry sites are subject to strict checks to ensure that we are operating within current Government guidelines on coronavirus and social distancing measures. 

We remain in close contact with Public Health Wales and will be reviewing our procedures daily in order to keep our staff, contractors, customers and partners safe.

Library closed

The library at Maes y Ffynnon is closed to the public.

Changes to our analytical service 

Recent events have significantly impacted our staffing levels within our analytical services teams. We are making every effort to meet our analytical commitments, but these may be affected at this time.

We continue to attempt to deliver all existing and agreed analysis. To be able to do this, we have decided to decline any new commercial work for the next four weeks, from 20 March 2020.

This decision hasn’t been taken lightly but we need to ensure we offer realistic expectations to our customers. We appreciate that this may cause you disruption. We apologise and thank you for your ongoing patience and understanding in these difficult times.

We are reviewing our Business Continuity Plans daily and will keep this page updated with any changes. 

If you have concerns then please email our analytical services in the first instance. Our usual response times could be impacted by current events.

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