Development Planning Assistant

Closing Date: 20 March 2023 | Salary: £21,655 - £24,408 (Grade 2) | Location: North Wales

Contact Type: Permanent

Work Pattern: Full Time, 37 Hours per week, Monday to Friday

Post Number: 200031

As an organisation we support flexible working. This role allows hybrid working (a mix of home and office working) and a working pattern suitable for you can be discussed on appointment if you are successful.

You will be contracted to the nearest NRW office to your home, of which you will be required to attend for regular meetings, training and for one-to-one meetings with your manager. These will be planned in advance.

Job Description

The post holder will play a key role in supporting the work of the team who assess development proposals for potential environmental impacts across the breadth of NRW interests.  The team respond to Local Development Plan and development casework consultations across several Local Planning Authority areas. They ensure advice is provided to customers that influences sustainable place making and supports the sustainable management of natural resources.


Your responsibilities include:

  • Provide effective administrative and business support to the team.
  • Maintain business information systems (hardcopy and electronic) including the planning IT system.
  • Enter application data accurately onto the planning data management systems.
  • Produce information from IT systems.
  • Handle and respond to basic customer inquiries.
  • Required to take part in incident response activities.

Qualifications, Experience & Knowledge

  1. Knowledge and experience of the following: Education to GCSE level standard or relevant work experience.
  2. Able to work well as part of a team
  3. Customer focussed with effective communication skills and good telephone manner
  4. Good organisational skills
  5. Ability to manage and prioritise a busy workload and deliver results to timescales.
  6. Able to utilise standard IT systems.

Welsh Language Requirements:

Essential Level 4 Fluent in spoken Welsh

Desirable Level 5 Fluent in spoken and written Welsh


Please note - Applications to this role will be assessed based on the following competencies, both at shortlisting and interview. Please give examples of how you demonstrate these competencies when completing your application form.

Essential Knowledge and Skills

  • Knowledge and skills will have been gained through prior practical work experience so that the post holder has a reasonable level of technical competence to fulfil the requirements of the role. The role will require good numeracy, literacy, IT and communication skills, both written and verbal. 
  • The post holder will also have good literacy, numerical and communication skills and an understanding of the health and safety requirements and implications in relation to work activity.

Evaluation of Information

  • Information used for the purposes of undertaking the role will generally be straight forward, easily understood and from readily available resources.
  • There may be an element of gathering, collecting and recording data requiring some degree of accuracy.  Checking and validation of data/ information may be a characteristic of roles at this level.
  • Other documentation is likely to be fairly routine and standard in terms of understanding or completion.

Decision Making and Autonomy Requirements

  • The work will generally follow an agreed work plan which the post holder will be required to follow with little requirement to deviate, apart from prioritising of tasks.  Work is typically of a routine nature. Some problems encountered however may require an element of initiative or judgment although solutions will generally be based on previous knowledge and experience and known solutions and outcomes. Decision making and autonomy is therefore relatively limited.

Communication and Relationships with Others

  • Communication will be with colleagues carrying out both similar and different aspects of work. This may include leading on some aspects of work requiring the ability give clear guidance or instruction if necessary.
  • There will also be contact with the general public and third parties which will typically entail exchanging information.
  • Written communication will include the completion of standard documentation and record keeping requiring good IT skills.

Benefits of Working for us

This role will offer a range of benefits, including:

  • Agile and Flexible working (role dependent) 
  • Civil Service Pension Scheme offering employer contributions of 26.6% to 30.3%
  • 28 days Annual Leave, rising to 33 days
  • Generous Leave entitlements for all your life needs
  • Health and Wellbeing Benefits and Support
  • Weekly Well-being hour to use at your choice

See full details for all the employee benefits you will receive.

How to Apply

Please send a completed Application form to using the post number as the email reference

Before completing your application, please read our Guidance on completing a job application form

Application closing date 20 March 2023

Interviews will take place through Microsoft Teams.

If you have any queries about the role, please contact Bryn Jones at

Natural Resources Wales embraces diversity and promotes equal opportunity. We recruit by merit on the basis of fair and open competition.

We welcome and encourage applications from groups currently underrepresented, including women, black and ethnic minority groups and people with a disability. We have a guaranteed interview scheme for candidates with disabilities who meet the minimum selection criteria.

We put the principles of human rights, equality, fairness, dignity and respect at the heart of our values.

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