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Request information we hold about you

Find out how we manage your personal information and how to make a request under the Data Protection Act

In the course of our work, we sometimes need to handle personal information so that we can provide you with the most appropriate services.

How we manage your personal information

We will ensure that all personal information we collect is obtained, processed, stored, disclosed and disposed of in a way that complies with the General Data Protection Regulation.

Our website privacy and cookie statement explains how we use personal information that may be collected about you when you use this website.

Requesting information held about you

Under the General Data Protection Regulation 2018, you have the right to request and, in most cases, receive a copy of the information we hold about you.

Please make your request to us in writing and provide:

  • Details about yourself and the information you are seeking
  • Proof of your identity, including your name, date of birth and current address (eg. a copy of your birth certificate, passport or driving licence)
  • Proof of your current address (eg. a bank statement, recent utilities bill or council tax bill)
  • A cheque or postal order for £10.00 made payable to Natural Resources Wales, to cover the administration fee

Send your request to:

Data Protection Officer
Natural Resources Wales
Maes y Ffynnon
Penrhos Road
LL57 2DW

We will process your request within 40 calendar days of receiving proof of identity and the relevant fee.

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